Role of E-Governance in Pakistan's Administration in Maintaining Public Trust

Abstract

The study was based on the analysis of e-governance for administration in Pakistan related to public trust. The study was based on a quantitative approach and a literature review from a theoretical perspective. The quantitative approach was based on the survey from purposive sampling. The survey questionnaire was based on different variables based on the theoretical framework of public trust and the role of e-governance. The results from the survey have shown that e-governance is an emerging platform in Pakistan. However, it needs to work on accountability, responsiveness, clarity, transparency, laws, and regulations to become effective in maintaining public trust in maintaining Pakistan administration.