Appeal/Complaint Policy

 

Policy for Handling Appeals/Complaints:

  • If a journal receives an appeal to reconsider the rejected manuscript, the member of the editorial board will decide either to reconsider the review or let the decision be sustained.
  • Due to submission workflow, the manuscript submission might take some time, the appeal or complaint related to early submission will be discouraged, however, there is always exceptional cases, and the decision will be taken by editorial board members.
  • If the Journal receives a complaint that any contribution to the Journal breaks intellectual property rights or contains material inaccuracies or otherwise unlawful materials.
  • Investigation may include a request that the parties involved substantiate their claims.
  • The Journal will make a good faith determination whether to remove the allegedly wrongful material.
  • All the investigations and decisions are to be documented by the Journal.

Please email at editor.pjap@iub.edu.pk for appeals and complaints.