Inclusive leadership, Job Engagement, and Turnover Intention: The Mediating role of Employee Self-efficacy in the Hospitality Industry

Abstract

This research aims to understand the nexus between inclusive leadership, job engagement and turnover intention while understanding the role of employee self-efficacy in the hospitality industry of Pakistan. We collected 307 samples from the employees working in hotels, restaurants, marriage halls, guest houses in Pakistan. Electronic survey was conducted utilizing a convenient sampling technique of the non-probability sampling method. The study's findings reveal that the inclusive leadership is positively associated with employee self-efficacy and job engagement while inclusive leadership is negatively associated with employee self-efficacy. Results further show that self-efficacy mediated the associations between inclusive leadership and job engagement and inclusive leadership and turnover intention. Study carries important implications for employees, managers, and organizations of the hospitality sector.