Effect of COVID-19 Fear on Worker’s Well-being: A Hope Intervention Approach for Services Sector

Abstract

The current study has investigated the mechanism of COVID-19 deteriorating workplace well-being. The study detemines that people confronting a surge in fear of COVID-19 start losing hope resulting in damaged well-being. The workplace well-being scale as developed by Bartels et al., (2019) was amended to meet the requirements of the current context. Hence, the authors added a phrase before items (during current COVID-19, and remote working need) to relate the scale with the current study. The study found a significant relationship between fear of coronavirus and the workplace well-being of remote workers. A significant mediation was observed through the hope construct. Hence, established that COVID-19 is damaging workplace well-being. The study also has certain limitations, as COVID-19 is a recent pandemic not much literature is present to support the phenomenon. Future researchers might go for a greater data set for generalizing the phenomenon. A cross-country analysis could present great insights into the model. It is a timely decision for policymakers, politicians, managers, academicians, and practitioners to devise strategies to control the phenomenon.